Madison River Communications

Your questions and concerns are important to us. Email your inquiry directly to Customer Care using the email addresses below. Our regional Customer Care Representatives are available to assist you with all of your customer care needs either by phone or by email.

Contact Numbers

Business Service 877-249-1841
Residential Service 877-209-6221

Madison River Regional Customer Care
Addresses and Phone Numbers

Customer Care Illinois
Customer Care    877-218-2271
Customer Repair 877-218-2270
Sales Office        200 Enterprise Drive
                        Pekin, IL 61554
                        309-272-7005

Customer Care North Carolina

Business
Customer Care &
Repair                877-249-1841
Sales Office        202 East Washington St.
                        Mebane, NC 27302
                        877-249-1841

Residential
Customer Care &
Repair                877-209-6221
Sales Office        202 East Washington St.
                        Mebane, NC 27302
                        877-209-6221

Madison River Network Operations Center (24 x 7) 877-480-8581


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